📦 Return & Shipping Policy – Aloème

Thank you for shopping with Aloème 🌿
We’re here to make your experience as smooth and satisfying as possible. Please take a moment to review how our shipping and return process works.

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🚚 Shipping Policy

🕒 Processing Time
Orders are processed within 1–3 business days. Once shipped, you’ll receive a tracking link via email.

🌍 Delivery Time
Standard shipping usually takes 7–15 business days, depending on your location.

📌 Shipping Destinations
We ship worldwide! 🌐
If your country isn’t available at checkout, feel free to reach out to us.

⚠️ Possible Delays
Shipping may be affected by:
• Customs checks
• Weather disruptions
• Supplier-side logistics

We appreciate your patience if delays occur.

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🔁 Return & Exchange Policy

✅ Eligibility
Returns are accepted within 14 days of delivery, provided the item is:
• Unused
• Unworn
• In original packaging

🚫 Non-returnable Items
Final sale on:
• Undergarments & intimates
• Customized or personalized items
• Clearance products

📦 Return Shipping
• You cover return shipping costs, unless the item is defective or incorrect.
• We recommend using a tracked service for your peace of mind.

💸 Refunds
After we receive and inspect your return:
• You’ll be notified of approval or rejection
• Approved returns will be refunded to your original payment method within 7 business days

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⚠️ Important Notice

Due to our partnerships with multiple third-party suppliers:
• Shipping & return policies may vary by product
• We are not liable for delays or discrepancies caused by supplier-specific terms

🛒 Be sure to review individual product pages for any special terms before placing your order.

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For full details on your rights and responsibilities, be sure to read our [Terms of Service], which outlines our complete agreement with you as our valued customer.

Got questions? Just ask! 💬
📧 support@aloeme.shop