Privacy Policy
🗓️ Effective Date: April 13, 2025
At Aloème, your privacy is sacred. We’re committed to protecting your personal information and giving you a secure, personalized shopping experience 🛍️. This Privacy Policy explains how we collect, use, and share your information when you visit aloeme.shop or interact with us.
📌 1. What We Collect
We collect different types of data based on how you interact with us:
🧍♀️ a. Personal Information
• Full name
• Billing & shipping address
• Email & phone number
• Secure payment details (via trusted partners)
• Purchase history 🛒
💻 b. Technical Data
• IP address
• Browser type & device info
• Pages visited, time spent
• Referring links or search engines
💌 c. Marketing & Communication
• Preferences for receiving promos
• Survey responses or contest entries (if any)
🔍 2. How We Use Your Info
We use your data to:
✔️ Process and fulfill orders
📦 Ship items and manage returns
📬 Contact you about your order or support inquiries
✨ Improve your experience on our site
📣 Send marketing (only if you opt in!)
🛡️ Detect fraud and secure our platform
🍪 3. Cookies & Tracking
We use cookies to personalize your visit and analyze how our site is used.
Why we use cookies:
• Keep you signed in
• Save items in your cart
• Understand how you browse
• Deliver personalized content and ads
Types of cookies:
🔹 Essential – For site functionality
🔹 Analytics – To help us improve
🔹 Advertising – To show you relevant ads (e.g., via Google or Meta)
💡 You can control cookies in your browser settings. Disabling them may affect site features.
More details on Shopify cookies: shopify.com/legal/cookies
📊 4. What We Share & With Whom
We only share your data with trusted partners who help us run our business smoothly. Here’s how it breaks down:
| 🗂️ Type of Data | 👥 Who We May Share It With |
|---|---|
| 📇 Identifiers (e.g. name, contact info) | 🧩 Shopify, payment processors, shipping providers, customer support tools |
| 🛍️ Commercial Info (e.g. orders, preferences) | 📦 Fulfillment services, marketing platforms, analytics providers |
| 🌐 Network Activity (e.g. IP, cookies, usage data) | 📈 Ad networks, analytics tools (e.g. Google Analytics), IT providers |
| 📍 Geolocation Info (from IP or device) | 🔐 Security & fraud detection tools, analytics tools |
🚫 We do not sell or rent your personal information — ever.
✅ We also do not use sensitive data to infer characteristics about you without your consent.
🔗 5. Third-Party Links
Our site may link to other websites. Clicking on these means you're subject to their privacy policies — not ours. We recommend reviewing them before sharing your information.
🚸 6. Children’s Privacy
Our services are intended for adults. We do not knowingly collect data from children under 16.
If you believe your child has shared personal info with us, please contact us for removal.
🧾 7. Your Rights
Depending on your location (such as the EU, UK, California, etc.), you may have the right to:
• 📄 Access your data
• 📝 Correct/update data
• 🗑️ Request deletion
• 📤 Transfer your data (portability)
• ⛔ Restrict or object to processing
• ❌ Withdraw consent
• 📣 Opt out of marketing
• 🧑⚖️ Appeal decisions related to privacy requests
To exercise any of these rights, email us at 📧 privacy@aloeme.com.
We may verify your identity before fulfilling requests. You may also appoint an authorized agent to make requests on your behalf (with verification).
📦 8. Data Retention
We keep your info only as long as needed to:
• Maintain your account
• Complete transactions
• Comply with legal obligations
• Resolve disputes
Once it’s no longer needed, we securely delete or anonymize it.
🛡️ 9. Security
We use strong safeguards to protect your data 🔐. However, no system is 100% secure — so please don’t send sensitive info over unsecured channels (like plain-text emails).
If you believe your account has been compromised, contact us immediately.
🌍 10. International Users
Your data may be processed or stored outside your country (e.g. U.S., Canada, EU).
When we transfer data internationally, we use Standard Contractual Clauses or similar safeguards to ensure your rights are protected.
😠 11. Complaints & Appeals
Not satisfied with how we handled your data request?
You can:
-
📨 Appeal by replying to our response
-
🏛️ File a complaint with your local data protection authority (e.g., ICO, CPPA, etc.)
🔄 12. Policy Updates
We may update this Privacy Policy from time to time.
When we do, we’ll update the date at the top 📅 and post the new version right here.
📬 13. Contact Us
Got questions? Want to exercise your rights? Just reach out:
📧 Email: support@aloeme.com
🌐 Website: www.aloeme.com